Briefing Paper: Chatbots in Education
Guillem García Brustenga, Marc Fuertes i Alpiste, Núria Molas Castells · 2018
About usOne of the functions of the UOC eLearn Center is to research and innovate to improve the quality of teaching inside and outside the UOC and to analyse trends in online education.To fulfil these aims, we keep lines of exploration open that go beyond more established methodologies or tools and we work to look into the possibilities using of tools such as chatbots in education.In this case, we work on the basis of the exploration of the possibilities of chatbots becoming agents in online universities such as the UOC, in coordination and cooperation with the teaching staff.There are many questions about the potential, the limits and the doubts that chatbots offer when they are designed and applied in an educational context beyond higher education.We at the eLearn Center are working to explore these possibilities.Our ultimate goal is to serve the learning process and adapt it to every individual's specific needs.This informative document is aimed at professionals in the educational sector in all stages and spheres, both academic managers and those in a position within the education system to incorporate chatbots institutionally as well as professionals with an interest in extending their knowledge and driving plans for smallscale implementation forward.It is also aimed at anyone involved in the educational sphere who is interested in learning more about chatbots and seeing them as an educational agent of the future.