USING SECONDARY VIDEO MATERIAL FOR USER OBSERVATION IN THE NEEDFINDING PROCESS FOR NEW PRODUCT DEVELOPMENT AND DESIGN

Jørgen Blindheim, Andreas Simskar Wulvik, Martin Steinert · DS 84: Proceedings of the DESIGN 2016 14th International Design Conference · 2016

This paper introduces secondary video observation as a fast, versatile and inexpensive tool for needfinding in the early stage of product development and design. Based on comparing the traditional methods: classical observation, participant observation, classical video observation and drawing from a presented in depth case study on the development of a climbing boot, we introduce secondary video observation as a method. Furthermore we suggest an iterative process for its application as a rough prototyping tool that may also be used to create a video persona.

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