Measuring Individual Video QoE

Yi Zhu, Sharath Chandra Guntuku, Weisi Lin, Gheorghiță Ghinea, Judith Redi · ACM Transactions on Multimedia Computing Communications and Applications · 2018

The next generation of multimedia services have to be optimized in a personalized way, taking user factors into account for the evaluation of individual experience. Previous works have investigated the influence of user factors mostly in a controlled laboratory environment which often includes a limited number of users and fails to reflect real-life environment. Social media, especially Facebook, provide an interesting alternative for Internet-based subjective evaluation. In this article, we develop (and open-source) a Facebook application, named YouQ 1 , as an experimental platform for studying individual experience for videos. Our results show that subjective experiments based on YouQ can produce reliable results as compared to a controlled laboratory experiment. Additionally, YouQ has the ability to collect user information automatically from Facebook, which can be used for modeling individual experience.

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