MENTAL MODELS ASSOCIATED TO VOICE USER INTERFACES FOR INFOTAINMENT SYSTEMS
Huizilopoztli Luna-García, Ricardo Mendoza-González, Hamurabi Gamboa-Rosales, José Celaya Padilla, CARLOS GALVAN TEJADA, Francisco Eneldo López Monteagudo, César A. Collazos, Alfredo Mendoza González · DYNA · 2018
Philosopher Kenneth Craik explained that mental models are internal representations that people build about the world around them, including their activities, and being influenced by their cultural practices. In this vein, people structure their communications using mental models, which should be reflected in user interfaces to encourage adequate human-machine interfaces (HMI).