A Model to Assess Testing Process Maturity
Ilene Burnstein, Rob Grom · 1998
This article describes a test process assessment model based on the Testing Maturity Model SM (TMM) we have reported on in this publication. We discuss the test process assessment procedure, assessment inputs and outputs, the assessment questionnaire, and team selection and training criteria associated with the TMM Assessment Model (TMM-AM). Forms and tools to support test process assessment are also described, and we report on preliminary experiments with the TMM questionnaire. Software systems continue to have an increasingly strong impact on vital operations such as military, medical, and telecommunication systems. For this reason, it is imperative that we address quality issues that relate to both the software development process and to the software product. Our research focuses on process. We are developing a TMM designed to help software development organizations evaluate and improve their testing processes [1, 2]. Testing is applied in its broadest sense to encompass all software quality-related activities. We believe that improving the testing process thorough