Expert Location Tool for Global Software Development Environments Based on Knowledge Profile Management: A Mobile Application Approach
Luis Guillermo Cordova-Moras, Oscar M. Rodríguez-Elias, Maria Trinidad Serna-Encinas · 2017
Expert location plays a major role within human resource management, as contributions made by the most experienced professionals are particularly the ones that support the whole process of appraisal and improvement of human capital performance. This takes on a greater importance in global software development environments, where a gap in productivity may often be noticeable in the wake of the additional efforts necessary for achieving proper communication, coordination and control of groups using distributed workforce, since acquiring the right knowledge at the right time turns into a crucial necessity. Thereby arises the need for both a key technique and a key tool to ensure global access to knowledge resources is a reality for every programmer within global software engineering communities, and so, for the sake of that reason, following pages go through from the stages of initial conception to development of a mobile application that has been set down to mitigate some of the adversities programmers are forced to cope with in geographically dispersed ambiences.