How Do HCI Professionals Perceive Their Work Experience?

Nicola Marsden, Karen Holtzblatt · 2018

Improving workforce diversity in high tech is an ongoing challenge. We are currently analyzing a survey with 403 participants from the US and found that IT processionals have different experiences based on their job role. HCI professionals evaluate the core factors regarding work experience (e.g., having a valuing team, being offered challenges and support, having local role models, and experiencing personal power) more negatively than people in other IT job roles. Based on these first results from our survey, we discuss the role that status differences between job types and the role HCI professionals perform in a product team may play in producing their more negative work experiences. Further analyses and research with product teams are needed to explore these dynamics and potential actions corporations can take.

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