Exploring the Value of Parent Tracked Baby Data in Interactions with Healthcare Professionals
Janne van Kollenburg, Sander Bogers, Heleen Rutjes, Eva Deckers, Joep W. Frens, Caroline Hummels · 2018
This paper presents a designerly exploration of the potential values of parent-tracked baby data in interactions between parents and healthcare professionals (HCPs). Where previous work has used parent-tracked data as part of the solution to a problem, we contribute by starting our design exploration from data, using it as creative material in our design process. As we intend to work towards a system that could be viable across different levels of care, we invited three different types of HCPs and five families with newborns, for a five-week situated design exploration. Facilitated by an open and dynamic data collection toolkit, parents and HCPs could together decide what data to collect. In a continuous dialogue, they reflected on the relevance of that data in their interaction. Based on this, we continuously and remotely developed two concepts.