Empowerment in HCI - A Survey and Framework
Hanna Schneider, Malin Eiband, Daniel Ullrich, Andreas Martin Butz · 2018
Empowering people through technology is of increasing concern in the HCI community. However, there are different interpretations of empowerment, which diverge substantially. The same term thus describes an entire spectrum of research endeavours and goals. This conceptual unclarity hinders the development of a meaningful discourse and exchange. To better understand what empowerment means in our community, we reviewed 54 CHI full papers using the terms empower and empowerment. Based on our analysis and informed by prior writings on power and empowerment, we construct a framework that serves as a lens to analyze notions of empowerment in current HCI research. Finally, we discuss the implications of these notions of empowerment on approaches to technology design and offer recommendations for future work. With this analysis, we hope to add structure and terminological clarity to this growing and important facet of HCI research.