Heuristics for Evaluating Multi-Touch Gestures in Mobile Applications
Shah Rukh Humayoun, Paresh Hamirbhai Chotala, Muhammad Salman Bashir, Achim Ebert · Electronic workshops in computing · 2017
Multi-touch gesture interaction is one of the main features that differentiate the current smart mobile era from the desktop-computing era. Heuristic evaluation is a popular usability evaluation method, mainly due to being less time-consuming, more cost effective, and applicable to different stages of the design and development phases. Researchers have provided their own sets of heuristics targeting domain specific mobile applications or some specific features (e.g., contextual behaviour). In this work, we specifically target evaluating multi-touch gestures in mobile apps through a set of 15 heuristics, which we selected after analysing previously proposed sets of heuristics. However, we adjusted these selected heuristics to make them appropriate for evaluating multi-touch gestures. We conducted a preliminary study with five evaluators in which they were able to find out more usability problems related to multi-touch gestures in the used mobile app compared to a previously proposed heuristics set for mobile apps.