A generic model for evaluating the usability of learning management systems
Dana I. Al-Maani, Hani Bani-Salameh · 2017
Usability of software systems is one of the most important software quality factors that has been defined by several researchers and international standards, e.g. ISO/IEC 25010, IEEE Std.610.12. Numerous studies have been conducted to evaluate the usability of Learning Management Systems using different usability evaluation methods. This paper aims at proposing a generic model for usability evaluation of Learning Management System based on ISO/IEC 25010, 9214 Standards and usability models that proposed in literature so far. The proposed model includes seven usability attributes i.e. effectiveness, efficiency, error protection, accessibility, operability, learnability, and satisfaction.