Citicafe
Shubham Atreja, Pooja Aggarwal, Prateeti Mohapatra, Amol Dumrewal, Anwesh Basu, Gargi Dasgupta · 2018
Community engagement is a new and emerging trend in urban cities driven by the mission of developing responsible citizenship. The platform ingests data from different sources, which is exploited by a virtual agent to enable informed interactions. It can help citizens to (a) report problems and (b) gather information related to civic issues for different locations and their neighborhoods. We report the results of a user study carried out to establish the effectiveness of our interface and draw a comparison with an existing platform. A detailed qualitative and quantitative analysis of the survey results shows a definite and statistically significant (p < 0.05) preference for our interface over the existing platform.