Information Search Processes in Complex Tasks
Pertti Vakkari · 2018
Our understanding of search processes triggered by complex tasks are limited [1]. It is not well known how does the information search process evolve during task performance and how search behavior varies by task process. How do changes in in information needs reflect in search formulation and tactics, in selecting contributing sources and interacting with sources for task outcome? A better understanding of these issues helps in identifying success criteria for various parts of search process. The results contribute also to designing support tools for complex search tasks.