Usability, Accessibility and Affectibility in CPqD

Fabiani de Souza, Claudinei Martins, Suelen Silva · 2017

With one of the largest Research and Development programs from Latin America, Telecommunications Research and Development Center (CPqD) became a reference in innovation in several areas of knowledge since its foundation in 1998. For the company, usability, accessibility and affectibility form three pillars that should be part of any development process of technologies. The purpose of this article is to characterize the developed works by CPqD usability team in recent years, highlighting the solutions that the company proposed in response to several research problems that have been presented.

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