Quantitative Benchmarking of Project Management (PM) Processes
Young Hoon Kwak, C. William Ibbs · 1997
This study, sponsored by the Project Management Institute (PMI), examines current PM levels and practices in various companies and industries. First, this research develops a five level PM Process Maturity Model to better understand levels of PM sophistication. Second, a PM process maturity benchmarking methodology is developed and presented to measure an organization’s current PM level quantitatively. This paper summarizes the initial results of PM process maturity benchmarking. It also analyzes the quantitative relations between an organization’s PM maturity and its PM effectiveness by applying this research methodology.