Analysis of VoIP as a Disruptive Technology in Telecommunications
Hai Nam Kim, Troy Landers, Dan Mak, Saif Al-Shehaimi, Michelle Simpson, Deana Dow · PDXScholar (Portland State University) · 2004
Our examination and analysis addressed the technology management issues generated by the increasing adoption of Voice over Internet Protocol (VoIP). Our primary objective was to examine VoIP as an example of a disruptive technology and how it impacts managers within the telecommunications industry, the business enterprise, and the individual consumer.