Field testing as the foundation for user-centred delivery of a digital wayfinding solution for university libraries
Florian Nachreiner · 2017
Libraries are facing huge challenges today and have to modernize and integrate digital solutions and new offerings (e.g. provide study spaces). As part of a major refurbishment of its two largest libraries, Monash University Library is improving and enhancing the navigation and wayfinding for students, staff and visitors. Oakton is being engaged to design and implement a kiosk solution that will allow for wayfinding as well as digital signage. A user-centred approach is used to deliver a solution that is to: