Minimum order quantity in case company : tools and rules for calculation
Anu Heikkilä · Theseus (Ammattikorkeakoulujen) · 2011
This thesis has been done based on applied thesis model. It has a background project within Customer logistics development organization at Case Company. The purpose is to describe the development process for defining the minimum order quantity for case company sales companies’ order processing. The ultimate target is to enhance the customer order processing. This study also describes the requirements for developing a new tool for the calculation process. The purpose of the tool is to collect information from various sources and to build calculation macro. Based on this information and pre-defined rules the minimum order quantity can be calculated automatically. Moreover, the purpose and usage of the minimum order quantity and its effects to different factors within case company are discussed. Case company delivery, order and invoicing processes are briefly explained, in order to have better understanding of the total picture and the complexity of case company ordering and distribution processes. Based on the conclusions of this analysis, Customer Logistics solution may continue the development of the tool and rules for calculation and also start the development project, where the tool and rules will be implemented for case company sales company’s use.