Semantic Annotation of Heterogeneous Data Sources
Sebastian R. Bader, Jan Oevermann · 2017
Service technicians in the domain of industrial maintenance require extensive technical knowledge and experience to complete their tasks. Some of the needed knowledge is made available as document-based technical manuals or reports from previous deployments. Unfortunately, due to the great amount of data, service technicians spend a considerable amount of working time searching for the correct information. Another challenge is posed by the fact that valuable insights from operation reports are not yet considered due to insufficient textual quality and content-wise ambiguity.