Semantics-Enhanced Task-Oriented Dialogue Translation: A Case Study on Hotel Booking
Longyue Wang, Jinhua Du, Liangyou Li, Zhaopeng Tu, Andy Way, Qun Liu · International Joint Conference on Natural Language Processing · 2017
We showcase TODAY, a semanticsenhanced task-oriented dialogue translation system, whose novelties are: (i) taskoriented named entity (NE) definition and a hybrid strategy for NE recognition and translation; and (ii) a novel grounded semantic method for dialogue understanding and task-order management. TODAY is a case-study demo which can efficiently and accurately assist customers and agents in different languages to reach an agreement in a dialogue for the hotel booking.