Scalable continuous query architecture for eCommerce and legal disputes
Ather Saeed, Andrew M. Stranieri, Richard Dazeley, Ma, Liping · FedUni ResearchOnline (Federation University Australia) · 2008
Continuous Queries (CQ) are persistent, content sensitive and time dependent. Once the CQ is installed it will continuously poll the data sources and monitor updates of interest. This paper discusses major problems and issues with the existing CQ techniques for monitoring updates of interest on the web. A new Continuous Query based architecture is proposed to deal with the context sensitive problems of negotiation, mediation and arbitration to resolve Ecommerce and legal disputes. A business process model is given to automate mediation and arbitration processes in ODR (Online dispute resolution) to resolve disputes efficiently and in a timely manner. In the proposed CQ-Mediator architecture partial page update and web services are integrated for efficient monitoring and notification of updates to the disputants, mediators and arbitrators. Performance results of the proposed architecture and business process model for CQ-based ODR is also discussed in the experiment section.