Delivering Successful IT Projects: A Literature-Based Framework
Godfred Yaw Koi Akrofi · Texila international journal of management · 2017
The general objective of this work was to contribute to the general body of knowledge and research work in the area of managing IT projects successfully.To achieve the general objective, the research was aimed at exploring the reasons why most IT projects fail from past literature, and come out with the most prevalent causes of failure, and then develop a framework to help manage IT projects successfully.The assumption this work was dependent on was that once the prevalent causes of failure are known, then conversely, we can propose what should be done to deliver IT projects successfully.This work only deals with secondary data, primarily from journal articles and newsletters of IT based institutions.About 32 categories/sets of research outputs were used as literature base for the analysis.No primary data was employed for this work.It was found out that for an IT project to be delivered successfully, there are four areas that are so critical: Skills of project manager/team members, Top Management Involvement, Proper Methodology/Processes, and Good Communication.This represents the success factors dimension.It was discovered that the success of IT projects depends so much primarily on the activities of the initiating stage followed by the planning stage, and then the executing, monitoring and controlling stage, and finally, closing stage.This represents the process dimension.A framework depicting all these was developed.