A multi relational event network approach to studying channel selection dynamics in teams
Aaron Schecter, Noshir Contractor · Academy of Management Proceedings · 2016
The manner in which a team communicates both internally and externally has a direct effect on the quality of team process and the overall team performance. It follows that aspects of communication such as the timing, frequency, or content of interpersonal exchanges play a central role in the analysis of team performance. Further, the channels through which individuals communicate must also be considered when studying team process. Prior research shows that strategic use of different communication media allows for more efficient information processing and improved cohesion amongst team members. However, media choice is typically studied as a characteristic of the team itself, rather than a behavior engaged in by individuals. In this study we present a series of dynamic behavioral antecedents to explain the development of media choice in a team setting. Additionally, we introduce a novel statistical framework for testing our hypotheses using multi-class relational event data. We apply our methods empirically to a series of multi-team system experimental scenarios.