Service Pattern Evaluation: Studying Profitability from Perspective of Resource
Zhiling Luo, Ying Li, Jianwei Yin, Honghao Gao, Yuyu Yin · 2017
The profitability, instead of technical satisfaction, becomes the core factor in service designing for Modern Service Companies. In this paper, a service pattern evaluation framework is introduced for evaluating the service's profitability service designing. Our framework takes two phases: the service pattern with resource usage situation is extracted by the service description and system log. For each resource, we study the circulation of resource by estimating the probability that the creating amount can satisfy the requirement. Besides, the funds and money, as a special resource, is studied to estimate the profitability of service. The experiment results on the real and synthetic datasets, report the efficiency and effectiveness of our approach.