“Would You Like to Test Drive the New Library Website?” Implementing Guerrilla Usability Testing at Academic Libraries
Maria Nuccilli · ScholarWorks@UMassAmherst (University of Massachusetts Amherst) · 2017
Producing results quickly and cheaply, “guerilla” usability testing allows academic libraries to gain valuable insights regarding website usage and functionality, without conducting formal tests or focus groups, by recruiting participants on the spot. This poster will detail the author’s experience conducting weekly guerilla usability tests of the Wayne State University Libraries homepage, as well as best practices for institutions looking to begin similar testing programs.