A study on cybersecurity industrial end-user perspectives in Finland

Teemu Kanstrén, Pekka Savolainen, Petteri Heino, Kaisu Kanstrén · 2017

Cybersecurity needs, services, and their selection are driven by complex factors, which often vary for different end-users and organizations. We previously studied the cybersecurity service providers views on cybersecurity service landscape. In this paper, we extend our study to cybersecurity end-user organizations, who need to secure their services. The aim is to elicitate a broader understanding of the overall cybersecurity requirements and services landscape, and the driving factors on both sides. The study described in this paper constitutes of two parts. A set of three in-depth thematic interviews were performed with three different organizations. Following this, a broader set of companies were polled using an online-survey and a follow-up discussion in a seminar with the respondents. In this paper, we use these results for understanding how the cybersecurity requirements are manifested, who defines them, and what are the driving factors behind them.

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