Visual methods for gathering post-test user feedback: Pilot testing the Picture Card Sort deck
Abigail Selzer King, Kylie M. Jacobsen, Jack T. Labriola · 2017
In this pilot study, we tested the potential benefits of visual card sorting method for usability testing as an alternative to the text-based Product Reaction Card Deck. Findings suggest that participants provide summative feedback about their usability experiences during the visual card sort task. Directions for future research are discussed.