Security Check Model Based on Queuing Theory

Yang Mengyao · 2017

Nowadays, airlines are committed to minimize inconvenience in security while maximize security for passengers.In this paper we develop a convenient security engineering model to identify bottleneck in security, proposing proposals to improve to great extent from perspective of optimization of checkpoint equipment and procedures and management of security officer under the premise of ensuring safety criterions.We build a security check model considering the checkpoint equipment and procedures from 4 aspects, passenger queuing mode, and the management of security lane, security procedure design and real-time monitoring system.It's found that guiding passengers to queue in S-shaped based on the M/M/C theory, controlling the proportion of lane of regular and Pre-Check according to demand, establishing multi-level security system and monitoring the checkpoint situation, providing regular maintenance can reduce queuing time and variance of bottlenecks greatly while ensure to maximize security.Finally, propose reasonable suggestions to improve the passenger throughput and reduce the variance in waiting time based on the model established.

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