Technology assessment :
Carol B Wilson · 1979
This report compares the current status of ADP installation performance measurement and reporting in the Federal ADP community to the best practices as found in the Federal and private sectors and described in the literature.The comparison reveals that more effort could be expended by the Federal sites in the area of computer performance management.The principal obstacles to more and better performance programs are perceived to be the lack of needed measures on many systems and the magnitude of the effort involved in accessing and analyzing the measures which are avail- able.The report discusses several underlying causes for these obstacles and makes three recommendations which could partially relieve the situation:(1) development of standard performance measures, (2) devel- opnent of a Government-wide data base for normative performance ranges, and (3) development of statistical computer performance evaluation techniques.