Shooting on a moving target
Karin Hedström, Fredrik Karlsson · KTH Publication Database DiVA (KTH Royal Institute of Technology) · 2008
It is widely acknowledged that requirements change during systems development projects. The reasons are usually explained by changes in lower-level goals, while high-level goals are expected to be stable. In this paper we analyse, and compare, how two electronic government projects use goals as a basis for procuring new Information Technology systems. The high-level goals of these projects have evolved differently, where high-level goals changed in one project, but remained stable in the second project. This can be explained by the fact that the two cases have interpreted the concept of high-level goals differently. We believe that goal-stability increases when values are related to high-level goals during goal-oriented requirements engineering. This illustrates the importance of taking political values into consideration when defining the high-level goals for electronic government projects.