Flow Model of Service based on the Service Engineering
Taisuke MIURA, Hiroyuki Ogata, Yoshiki Shimomura, Tamio Arai · Sekkei Kougaku, Shisutemu Bumon Kouenkai kouen rombunshuu/Sekkei Kogaku, Shisutemu Bumon Koenkai koen ronbunshu · 2003
In this paper, a "flow model" expressing the flow of service contents and service channels is newly introduced into service modeling which the authors have proposed. Here, service is regarded as a conversion operator of contents, and expression of the dynamic feature. Multiplex structure of service can be represented by a sequence of services. The "flow model" clarifies the difference between the whole structure and its partial structure called "scope" and "view", and specifies the relation between contents and channels. A basic simulation is programmed by STELLA according to this model in order to design services and to evaluate them.