Improving the monitoring of telephone network with Analytics
Sanna Alikoski · Theseus (Ammattikorkeakoulujen) · 2017
The objective of this thesis was to propose recommendations for Elisa on how to improve the monitoring of the network performance. These recommendations were made based on an analysis of data gathered from the network. The analysis was carried out based on research questions defined with Elisa. The current state analysis was made based on discussions with the professionals responsible for parts of the Network includes to this thesis. Discussions concentrated in the functioning of the network and the forms of analytics practiced in the field so far. Literature regarding analytics, its use in telecommunication, and different tools and processes for practicing it was explored to gain full understanding on how analytics could help the company in their network monitoring. The analysis was made based on the process model described in the literature. The analysis was made from data gathered from the company’s databases. Findings from the analysis were reflected on the research questions. On the basis of the answers gained, the proposal for monitoring the network with analytics was constructed. The proposal was to implement Real Time analysis for network monitoring, and invest in monitoring of the key network components. The results from the analysis give Elisa vital information about the behavior of the network. With this information, the company can concentrate further studies on the challenges discovered. The proposal presents a direction for the implementation.