A Study on Determining Priorities of Basic Factors for Implementing Smart Supply Chain
Jang Chul Shin, Ok Kyung Lim, Young Hwan Park, Sang Hwa Song · 한국 SCM 학회지 · 2017
As business environments have changed rapidly, smart technologies based on IT (Information Technology) has been applied to business practices to deal with the uncertain environment. In this study, we have reviewed the current status of SMART supply chain management (Smart SCM) initiatives in which smart technologies were used to improve SCM capabilities. Then, we selected factors to prioritize the effective implementations of smart SCM initiatives. These factors fall into four categories including supply chain integration, big data and analytical capability, IT Infrastructure and finally process automation. We applied AHP (Analytical Hierarchy Process) and IPA (Importance Performance Analysis) techniques to identify urgent improvement areas in smart SCM initiatives. The analysis results showed that the external supply chain integration is the most urgent area to be improved in smart SCM initiatives.