App Store Mining Is Not Enough
Maleknaz Nayebi, Henry Cho, Homayoon Farrahi, Guenther Ruhe · 2017
App store reviews are currently the main source of information for analyzing different aspects of app development and evolution. However, app users' feedback do not only occur on the app store. In fact, a large quantity of posts about apps are made daily on social media. In this paper, we study how Twitter can provide complementary information to support mobile app development. By analysing a total of 70 apps over a period of six weeks, we show that 22.4% more feature requests and 12.89% more bug reports could be found on Twitter.