Faceted Navigation for Reviews
Neelesh Dewangan · Research Archive of Indian Institute of Technology Hyderabad (Indian Institute of Technology Hyderabad) · 2016
User often go through the product reviews to get an insight into product quality and its various features. As reviews are unstructured and voluminous, user faces many diffculties to nd the relevant information when he reads the several reviews. And due to certain feature preferences, it becomes more cumbersome for a user to read the whole review which could be hundreds in lines. In this dissertation, we propose an interactive system to resolve these problems where user can extract the relevant reviews by few interaction with the user interface. Also in our work, we improved the user experience by providing more meaningful and relevant results by associating relationship between di erent features to our model. At last, we constructed the feature ontology tree to overcome existing information overload problem and provided a faceted navigation to explore the reviews in more efficient manner.