Design Approach to Increase Adoption of ICT Interventions
Vikram Singh Parmar · 2017
In this paper, we present a design approach that could be followed to develop ICT based products and services in the resource constraint environment. Our literature review on past ICT projects underscores the challenge of low adoption especially in emerging market such as India. This situation could be attributed to mismatch between information offered versus actually required by the users, information representation, projects with tech-driven approach rather user driven, and overlooking users literacy level.