Text-based question routing for question answering communities via deep learning
Amr Azzam, Neamat El Tazi, Ahmad Hany Hossny · 2017
Online Communities for Question Answering (CQA) such as Quora and Stack Overflow face the challenge of providing sufficient answers for the questions asked by users. The exponential growing rate of the unanswered questions compromises the effectiveness of the CQA frameworks as knowledge sharing platforms. The main reason for this issue is the inefficient routing of the questions to the potential answerers, who are the field experts and interested users.