VoIP Systems Management using Internet Protocol Detail Records
Luís Henrique Gibeli, Gean Davis Breda, Bruno Bogaz Zarpel�ão, Rodrigo Sanches Miani, Liniquer Kavrokov Vieira, Leonardo de Souza Mendes · 2012
Abstract—The increasing demand for latency sensitive services through the Internet imposes the development of networks capable of delivering quality of service. These networks require the use of enhanced traffic management tools. This paper performs an analysis of IP telephony or VoIP traffic considering Internet Protocol Detail Record (IPDRs). When a VoIP call occurs upon the Internet, a ticket (a file record) is generated to produce information regarding that specific call. These files are called Internet Protocol Detail Record. The IPDR, which is generated for every VoIP call, contains information related to the history of the call. The full set of information in the IPDRs carries a very comprehensive description of what happened to the call and can provide valuable information about the state of the network during the history of the call. Therefore, IPDRs can be used to establish network traffic baselines. This paper presents the development of a baseline that supports VoIP traffic management in Open Access MANs. Our main conclusion is that this method can be used to manage VoIP networks.