Improving the Design and Usability of Password Creation Systems
Saja Althubaiti · 2017
The usability of Password Creation Systems (PCSs) as interactive systems has been neglected in research compared to work on developing individual features for creating passwords such as strength meters. PCSs can include a strength meter, statement of password policy, suggestions for creating good passwords and feedback to users about errors. If users are struggling to understand how the PCS works due to usability issues, they will have less cognitive effort available to put into creating a strong password. Studying the usability of PCSs and ensuring they support users well when creating passwords is therefore an important issue. A series of studies is being conducted to understand the problems users encounter with PCSs, develop a model of PCSs, understand how PCSs should organize their supporting features, and to propose a set of heuristics for use in guiding the development of PCSs and in expert evaluations.