Application Performance Management
Christoph Heger, André van Hoorn, Mario Mann, Dušan Okanović · 2017
The performance of application systems has a direct impact on business metrics. For example, companies lose customers and revenue in case of poor performance such as high response times. Application performance management (APM) aims to provide the required processes and tools to have a continuous and up-to-date picture of relevant performance measures during operations, as well as to support the detection and resolution of performance-related incidents.