Knowledge Extraction in Mass e-Negotiations

Willy Picard, Wojciech Cellary · 2003

Abstract An attempt to achieve this goal is to delegate the responsibility of the negotiation from a human negotiator to a computer. In such case we talk about automated negotiations. The negotiation is said to be fully automated if negotiations are conducted by software agents without human intervention in the negotiation process. Research topics involved in automated negotiation are the following [Jennings 2001]: In the context of economy globalization, the need for globally distributed negotiations involving a high number of negotiators communicating through the Internet becomes an important business issue. In such negotiations, the amount of information describing the negotiation process is too high to be easily understood by humans. In this paper, a negotiation support model adapted to mass e-negotiations is presented. The proposed model consists of a multi-facet analysis mechanism which provides synthesized views of the negotiation process, allowing to extract knowledge concerning various aspects of the negotiation process. • negotiation protocols defining types of participants, valid actions, negotiation states, and events that cause negotiation states to change [Andreoli 2001]; • establishment of ontologies defined as agreements among the negotiators about how the negotiation objects are defined and what is the meaning of these definitions. XML Schemas [Ströbel 2001][Fallside 2001] and UML [Cranefield 1999][Rumbaugh 1998] have been proposed as candidates to the design of ontologies; 1.

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