Risk Management for Hospitals Using the Incident Report

Yurie Takeda, Mitsuhiro Higashida, Yoshimasa Nagao, Manabu Yotsubashi, Shosuke Sato, Haruo Hayashi, NTT Service Integration Laboratories, 3-9-11 Midori-cho, Musashino-Shi, Tokyo, Japan · Journal of Disaster Research · 2010

Since medical service risk management has been recognized as vital to improving medical service quality and safety, the problem has been actively tackled. Medical institution incident reports describe accidents occursin daily medical services, but descriptions largely in text make it difficult to collect and editing such reports and medical institutions cannot currently share such reports. To solve the text-related problem, we propose test analysis and to enable sharing, we propose using software as a service (SaaS), also known as software on demand.

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