Incorporating Task Analysis in the Design of a Tool for a Complex and Exploratory Search Task
Tugba Kulahcioglu, Dmitriy Fradkin, Sridharan Palanivelu · 2017
Due to its nature, a complex and exploratory search task is not directly actionable; it needs to be decomposed into actionable sub-tasks. Achieving this decomposition is usually not trivial for non-expert users. Also, the users need additional support to decrease their cognitive workload, regardless of their experience level.