Performance Quality of WIMAX Technology in Nigeria: A Case of Lagos and Abuja.
N. T. Makanjuola, Oluwagbemiga Omotayo SHOEWU · 2015
The introduction of Worldwide interoperability for Microwave Access (WiMAX) as a new technology in Nigeria, and indeed the increasing demand of data services by users has presented a need for evaluating the performance of the technology periodically for meeting a high expectations of its speed for users of the technology in Nigeria. This study examined the performance and usage of WIMAX in Nigeria. A purposive random sampling technique was used for data collection in two cities across Nigeria (Lagos and Abuja).A structured questionnaire was administered to 100 users in each city considered in this study, and descriptive statistics (bar chart, frequency distribution, pie chart etc.) was used to analyze results from the study. From this study, it was revealed that 38% of the users in Abuja used the technology at least once in a day, while 34.5% of the users used the technology. These results present the intensity of the usage by the users of the WIMAX in the cities considered. The study further revealed that the quality of service experienced by users in Abuja is 41%, which is considerably low; while Lagos is 36.5%. In addition, the respondent views on the extent of quality of services in line with the users expectation revealed that in Abuja 30% of users have higher expectations, while 27% of users in Lagos have higher expectation which is low.