Conversational Intelligence
Lili Cheng · 2017
How might bots and conversational intelligence change the way we work and socialize, and lead us to rethink the computing experience? Why now? Inspired by online life in China and WeChat we have learned many lessons, both by building advanced bots such as Xiaoice/China, Rinna/Japan, and Tay-Zo/US, and by providing the Bot Framework and Cognitive Services to develop a conversational experience. While it's early days for AI, what are actionable challenges and opportunities in the area of conversational intelligence, and how can bots and language understanding help improve the way we collaborate and work together?