A heuristic checklist for usability evaluation of Saudi government mobile applications
Hend Suliman Al-Khalifa, Bashayer Al-Twaim, Bedour AlHarbi · 2016
Usability of government mobile applications is essential for the effective use by end users. However, the lack of mobile application usability checklist tailored to the governmental sector is a problem that needs to be tackled. In this paper we report our experience in drafting a heuristic checklist, based on previous usability metrics, tailored for government mobile applications and apply it on a sample of Saudi government mobile applications.