Cultural Communication Idiosyncrasies in Human-Computer Interaction
Juliana Miehle, Koichiro Yoshino, Louisa Pragst, Stefan Ultes, Satoshi Nakamura, Wolfgang Minker · 2016
In this work, we investigate whether the cultural idiosyncrasies found in humanhuman interaction may be transferred to human-computer interaction.With the aim of designing a culture-sensitive dialogue system, we designed a user study creating a dialogue in a domain that has the potential capacity to reveal cultural differences.The dialogue contains different options for the system output according to cultural differences.We conducted a survey among Germans and Japanese to investigate whether the supposed differences may be applied in human-computer interaction.Our results show that there are indeed differences, but not all results are consistent with the cultural models.