Defining an implementation project for a cloud based enterprise POS system
Tuukka Johansson · Theseus (Ammattikorkeakoulujen) · 2013
The purpose of this study was to create a template project plan to help defining an implementation project for a cloud- based enterprise POS (point of sale) system called Simphony. The study presents the theory of cloud computing and especially its most common part SaaS (Software as a Service). A SWOT analysis of SaaS solutions is presented from the point of view of the service provider as well as the customer. In addition, the study includes theory behind a successful implementation project, covering topics such as project phasing, reporting, scoping, risks etc. Finally the Simphony solution is presented including its key features and architecture. The second part of the study is a template project plan. The project plan starts with the project initiation and planning where the project scope and business case along with budget and schedules are compiled. The execution phase describes the tasks during the system build and testing including training sessions. The piloting and rollout phase give an overview of the efficiency of the installation. Finally the project closing phase covers the topics that need to be addressed before the project can be closed and the solution handed over to support. The appendices include a project task breakdown and a gantt chart illustrating the scheduling and dependencies of the tasks. Implementing a large enterprise solution, cloud based or not, is always a complicated task. When the solution is cloud- based, it does give great advantages in the centralized management it offers. Also the lack of on-premise servers makes the installation much faster and efficient. The project definition is a crucial part of succeeding in the implementation and thus should be carefully planned. Good communication between the customer and the service provider is also a key to making a solid plan and committing to mutual goals.