An Empirical Study on Processes of Supply Chain Quality Management by Buyer-Supplier Relationship Type
Hyun Jung Kim, Ji Yoon Son · 한국 SCM 학회지 · 2016
This study investigated the relationship between the relationship management and the efficiency of Supply Chain Quality Management (SCQM) by an empirical survey through matching buyers and suppliers in actual trades. In buyers, the characteristics of length of relationship and contract were statistically significantly higher in the efficient group than in the inefficient group while the information asymmetry was statistically significantly lower in the efficient group. In suppliers, only information asymmetry was statistically significantly lower in the efficient group than in the inefficient group. In buyer-supplier dyads, length of relationship was statistically significantly higher in the efficient group than in the inefficient group while the information asymmetry was statistically significantly lower in the efficient group. This study has a substantial implication in that it analyzed the efficiency of SCQM by analyzing separately the efficiency of buyers and suppliers that form supply chain, and subsequently organizing buyer-supplier dyads. Another implication of this study is that it classified the entire group into the efficient and inefficient groups based on the SCQM efficiency, and examined the relationship between the relationship management and the efficiency of SCQM.