Listen closely, respond quickly: Enhancing conformity of SPL domain requirements through SNS
Nazakat Ali, Soon-Kyeom Kim, Jang‐Eui Hong · 2016
To make product line up-to-the-minutes, it is very important to know the needs of customers and elicit their requirements timely. When time flies, organizations supplement more features in their products to meet user's current demands and also to retain their domination in the market. There are various requirement elicitation approaches to capture the customer requirements. However, traditional approaches have some limitations such as opinion expression independence, lack of diverse community participation, and also they are time-consuming. The social network-based requirement engineering approaches may enable us to cope with the limitations of traditional approaches and it also enables customers to play a prominent role in requirement engineering process. The aim of our work is to boost the customer participation in requirement engineering process and to know their current demands in order to respond quickly. In this paper, we propose a novel approach where we use social network services to bring out requirement engineering process. By utilizing most popular network services, we supplement top-notch features into SPL